diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 4406488789
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection for a strong signal. If the signal is weak, click 'send OTP' again and wait for the OTP to be sent. If you still don't receive the OTP, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details via email to customer support for assistance with transferring your account. This will help shift your account to the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app without any problems. This should allow you to access the app smoothly.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for money earned from gaming, and not for bonus collections. You cannot withdraw bonus amounts accrued through other means.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, taking it from 30 minutes to 3 hours. However, occasional payment delays can occur, resulting in a wait time of up to 24 hours. This can impact the overall processing time, despite the otherwise efficient nature of the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If you encounter any issues, don't worry, as the funds will be added to your wallet account within 24 hours. If you still experience problems, you can contact their care centre for assistance.
Our customer support team is available 24 hours a day, 7 days a week, providing assistance through live chat, email, and phone. We're ready to help you with any questions or issues you may encounter, ensuring a seamless and efficient resolution.
At diamond exchange 9, the player's convenience and satisfaction are our top priorities. We strive to provide a perfect and secure platform for deposits and withdrawals, supporting a range of popular payment methods, including credit cards, e-wallets, bank transfers, and cryptocurrencies. Our user-friendly interface ensures a seamless and hassle-free navigation experience, whether you access our casino via desktop or mobile devices.